How do we work with customers on the Amazon?

Recently, many customers have asked the same question: How do we work with customers on Amazon Sellers?

As a professional lighting factory, the main form of cooperation is cooperation between companies. And we have the following steps:

1. The customers choose the right products, or inquiry the products they want. That is to say, we do the OEM or ODM service for the customers.

2. Customers can send us inquiry pictures, videos, or 3D designs based on their ideas. We will customize the LED solution based on the customer’s request. Then we quote the unit price and total cost for the new products. Because Amazon sellers usually request the customized package with their brand. They often ask to print their logo on the products.

3. After customers confirm the cost, we will send the first sample to customers for final confirmation to proceed.

4. If the samples are ok, we will start the mass production for the first batch. Usually, customers only need to provide the logo picture and idea designs to get good quality and nice package products. They also need to provide the barcode, which will be used in the Amazon warehouse.

5. The final step is to arrange the delivery to each Amazon warehouse. Before delivery, we will provide QC pictures or inspection for each product to make sure 100% goods are right. We have dedicated personnel to track logistics information and inform customers of the whereabouts of the goods. We will always follow up on the tracking information until the goods arrive at the warehouse.

As these lighting bulbs are the standard ones, so we could arrange them in bulk. It will improve production efficiency. so we usually provide customers with a very cost-effective price, which makes customers higher profit margins.